Privacy Policy

Home Privacy Policy
  • Site Options

Rev. 03/2019

WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. 

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and income
  • Account Balances and Payment History
  • Credit History and Credit Scores

When you are no longer our customer, we continue to share your information as described in this notice.

HOW? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Heartland Bank chooses to share; and whether you can limit this sharing.


Reasons we can share your personal information Does Heartland Bank share? Can you limit this sharing?

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus 

Yes No
For our marketing purposes— to offer our products and services to you  No We Don’t Share
For joint marketing with other financial companies  No We Don’t Share
For our affiliates’ everyday business purposes— information about your transactions and experiences  Yes No
For our affiliates’ everyday business purposes— information about your creditworthiness  No We Don’t Share
For nonaffiliates to market to you No We Don’t Share
                                    Call 800-626-5213.                                    
Page 2
Rev. 03/2019
Who we are

Who is providing this notice?

Heartland Bank

What we do
How does Heartland Bank protect
my personal information?

To protect your personal information from unauthorized access
and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured files
and buildings.

How does Heartland Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money 
  • Pay your bills or apply for a loan
  • Use your debit card

We also collect your personal information from others, such as credit
bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
  • State laws and individual companies may give you additional rights to limit sharing.




Companies related by common ownership or control. They can be
financial and non-financial companies.

  • Our affiliate includes a non financial company, Heartland Insurance
    Agency, Inc.

Companies not related by common ownership or control. They can be
financial and non-financial companies.

  • Heartland Bank does not share with non-affiliates so they can
    market to you.
Joint Marketing

A formal agreement between non-affiliated financial companies that
together market financial products or services to you.

  • Heartland Bank doesn't jointly market.