Privacy Policy

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Rev. 05/2022

WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. 

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and income
  • Account Balances and Payment History
  • Credit History and Credit Scores

When you are no longer our customer, we continue to share your information as described in this notice.

HOW? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Heartland Bank chooses to share; and whether you can limit this sharing.


Reasons we can share your personal information Does Heartland Bank share? Can you limit this sharing?

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus 

Yes No
For our marketing purposes— to offer our products and services to you  No We Don’t Share
For joint marketing with other financial companies  No We Don’t Share
For our affiliates’ everyday business purposes— information about your transactions and experiences  Yes No
For our affiliates’ everyday business purposes— information about your creditworthiness  No We Don’t Share
For nonaffiliates to market to you No We Don’t Share
                                                    Call 712-469-2800.                                    
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Rev. 05/2022
Who we are

Who is providing this notice?

Heartland Bank

What we do
How does Heartland Bank protect
my personal information?

To protect your personal information from unauthorized access
and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured files
and buildings.

How does Heartland Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money 
  • Pay your bills or apply for a loan
  • Use your debit card

We also collect your personal information from others, such as credit
bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
  • State laws and individual companies may give you additional rights to limit sharing.




Companies related by common ownership or control. They can be
financial and non-financial companies.

  • Our affiliate includes a non financial company, Heartland Insurance
    Agency, Inc.

Companies not related by common ownership or control. They can be
financial and non-financial companies.

  • Heartland Bank does not share with non-affiliates so they can
    market to you.
Joint Marketing

A formal agreement between non-affiliated financial companies that
together market financial products or services to you.

  • Heartland Bank doesn't jointly market.

Supplemental Mobile Privacy Policy Heartland Bank

Before proceeding please take a moment to read and understand what personal information your banking app might collect under certain circumstances and how this information is used.

For more details please see the Privacy Policy from Heartland Bank.

Why do we request access to personal information? The application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. It is important for you to understand that before granting access to this information you will be prompted to give the application that permission. If you do not wish to grant that permission, you may decline. If you later change your mind, those permissions can be updated in your device’s settings.

Some possible examples of information your app may request access to are:

  • Location: Your location is used to prevent fraudulent activity and to display locations near you.
  • Contacts: Allowing access lets you add contacts to use with features that allow you to send money via your mobile app. We will only add the contacts you choose and that information will not be shared.
  • Camera: This app uses your camera to capture check images, take picture of receipts, scan ID, scan authorized QR codes and to conduct video chat.